Ratings & Reviews
Review From Modern Message|Recommended: YesQuiet Neighborhood. Large ... — Quiet neighborhood. Large kitchen dining area. The lawn is always maintained. Nice pool area. Low noise environment and easy access location to work place and major highways.
response from property -Richard, we are glad you have been impressed by our quiet, well-maintained, and conveniently located community! Your kind words have brightened our day.
Review From Modern Message|Recommended: YesFriendly Community In A Goo... — Friendly community in a good location I enjoy the environment very much and would definitely recommend. Staff is very informative and good at updating the residents.
McKenzie, it is wonderful to receive such a great recommendation! Thank you for highlighting our enjoyable atmosphere and proactive communication.
Review From Modern Message|Recommended: YesRenew At Alton Is A Very Pe... — Renew at Alton is a very peaceful aesthetically pleasing community. Maintenance fixes things in a reasonable time frame. Staff reaches out to us via your preferred method, but some requests are not allotted a reasonable time frame. Our pool was not open this past Summer due to ongoing repairs, although we were given the option to utilize another community's pool, it's slightly inconvenient since it's not within our community. Hopefully it's fixed for next year.
Nakeya, we work hard to ensure that our community stays clean and maintains its peaceful atmosphere, so we are delighted that you take notice! However, we are sorry to hear about your concerns regarding the pool, and we welcome you to let us know if you wish to obtain further information on our scheduled repairs.
Review From Modern Message|Recommended: YesReally Nice Area. Everyone ... — Really nice area. Everyone is super nice. Very Pet friendly Got us approved super quick, move in process was super easy. Close to work. Wish we had more cabinet and draw space in our kitchen.
Kristin, we are delighted to hear you are satisfied with your new apartment home and that your move-in process was a breeze. If there is anything else we may do to improve your experience here, please do not hesitate to let us know. Thank you!
Review From Modern Message|Recommended: YesY’all Are Cool Af And Good ... — Y’all are cool af and good at ur job. Thanks for taking care of this property and keeping us comfortable we appreciate all you do. Happy holidays ♥️
Annamarie, thank you so much for your 5-star review of our customer service and upkeep. We strive to maintain an all-around exceptional living environment for residents, and it is encouraging to know we have succeeded in your estimation. Happy holidays!
Review From Modern Message|Recommended: YesNice Quiet Neighborhood. L... — Nice quiet neighborhood. Laundry room is always clean. Office staff is quick to respond to requests or questions. Maintenance staff is wonderful.
Richard, what a wonderful acknowledgment of our community and team! We hope you will continue to enjoy our peaceful atmosphere, well-kempt communal areas, and the attentive service of our team. Thank you for making us your home.
Review From Modern Message|Recommended: YesI Love My Apartment Communi... — I love my apartment community. It's so quiet peaceful out here, not to mention beautiful with all the recent updates renovations. The neighbors are super nice, friendly, just be minding their own business.
Nakeya, we are so glad you love our quiet and peaceful community. Thank you for your 5-star review!
Review From Modern Message|Recommended: YesQuiet Neighborhood, And All... — Quiet neighborhood, and all of the neighbors are friendly. Staff is nice and quick to respond. Wish the pool would’ve been open when moving in over the summer months, but other than that, so far so good.
Cody, thank you for your 5-star review! Knowing that we have succeeded at meeting your expectations in terms of our tranquility and service means a lot. Please continue to take advantage of everything we have to offer.
Review From Modern Message|Recommended: YesLove Living Here Wish The I... — Love living here wish the inside is up to date outside has really improved by the updates that was done.the maintenance staff is always helpful when I have reported a problem.
Stacy, we love having you here! Thank you for your acknowledgment of our hardworking maintenance team.
Review From Modern Message|Recommended: YesMy Experience Was Good The... — My experience was good The people at Renew were able to answer my questions and help me in a timely manner before my move in day. I was pleased.
Madigan, we are delighted to hear that our team took good care of you during the leasing and move-in process. Welcome to the community, and please do not hesitate to let us know if there is anything you need as you settle in.
Review From Modern Message|Recommended: YesThis Place Is So Quiet And ... — This place is so quiet and so comfortable and the company who owns it is making sure that everything is pristine. It’s a pleasure to sit out on the walk next to my door and just look out and see such a comfortable quiet view. No noise, no trash, as much as I love kids we really don’t have a lot of kids in this complex so that makes it nice and quiet And all the residents here are friendly caring and very helpful
Lilith, your fantastic review affirms our commitment to surpassing the expectations of our residents. It means a lot to us to know how much you are enjoying our peaceful atmosphere and well-kempt community grounds. Thank you for making us your home!
Review From Modern Message|Recommended: YesVery Great Complex To Live ... — Very great complex to live in. And awesome neighborhood with wonderful people. Staff is very quick and professional when it come to repairs as well.
Dennis, thank you for taking the time to point out the professionalism of our hardworking team. We are glad you are happy living in our community, and we hope you continue to love the neighborhood and your fellow residents for a long time.
Review From Modern Message|Recommended: YesWe Have Had A Really Goof S... — We have had a really goof stay in the condo with great service. We have been here for five years plus. Neighborhood is safe and people are friendly. The customer service is also great.
David, thank you for being a loyal resident for the past five years. It means a lot to us to know that you feel truly at home here, and we look forward to having you in our community for many years to come.
Review From Modern Message|Recommended: YesNice And Safe Place To Liv... — Nice and safe place to live, I wish it would be more neat cleaned and better laundry room and bigger machines available. And would be your own parking space.
Tatiana, thank you for your feedback! If you would like to discuss your suggestions for improving our laundry and parking facilities, please feel free to call or email us in the office. We are always here to help!
Review From Modern Message|Recommended: YesI Love It Here, It’s A Cute... — I love it here, it’s a cute little community but also a lot of privacy. The units are perfect for someone just starting out. Also the area is perfect you got Alton and other towns not too far while still feeling in the country
McKenzie, thank you for sharing your affection for our community. It means a lot to us to know that our quiet, cozy environment is brightening your days here, and we hope you are happy in your apartment home for many years to come.